———————–Welcome to SUMUERLY———————-
Dear customer,
We are a fashion store that has been operating on Amazon for a year. Our main products are men clothes. We are committed to building a men fashion gathering place to satisfy each customer. Therefore, we are willing to hear any suggestions from you, and bring you satisfying shopping. Looking forward to your purchase.
Product Question:
Q: How to wash the product? Hand wash or machine wash?
A: Both hand and machine washes are available.
Q: What if I don’t satisfy with the fabric/size/style/quality/delivery after I’ve received the product?
A: Please contact our Customer Service, we will figure out satisfying solutions for you.
Size Question:
Q: I normally wear size Medium and I’ve a little worry about the size, which size should I order?
A: Firstly, you can refer to the “size chart” in the product pictures. Our product size is Asian size, and it is smaller than the US size. Therefore, I will suggest you choose one size larger than your usual size, which will be more relaxing and comfortable.
Delivery Question:
Q: How long can I get the product?
A: We offer two kinds of delivery. Normally, standard delivery will take 10 to 12 days. The expedited delivery will take 3 to 5 days. It would take several days longer if your delivery address is far away from the urban area.
Q: Why haven’t I received a package for so long?
A: Please contact our Customer Service, we will figure out the reasons and response you by email. If the package was lost, we will resend a new package to you as soon as possible.
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